You can permanently delete your GullyFynd account and data directly from either app — no need to contact support, though you're welcome to if you'd rather not use the app.
How to delete your account in the app
Buyer app
- Open the GullyFynd app and sign in.
- Go to Profile.
- Tap Delete Account and confirm.
Seller (Partner) app
- Open the GullyFynd Partner app and sign in.
- Go to Profile.
- Tap Delete Account and confirm.
Deletion happens immediately and cannot be undone.
What gets deleted
- Your account and sign-in credentials
- Your profile (name, email, birthday, phone number, saved addresses, favorites)
- Your profile photo
- If you're a seller: every store you own, including its product catalog, service listings, and customer reviews
What's retained, and why
- Order history — kept to comply with tax, accounting, and consumer-dispute recordkeeping obligations, and because it also involves other people's records (a seller's sales history, a courier's delivery record). It's no longer linked to an active account of yours once deleted.
- Wallet/payment transaction records (sellers) — kept as a financial audit trail, same reasoning as order history.
Everything else tied to your account is fully and permanently removed.
Can't access the app?
Email contactus@gullyfynd.com from the address associated with your account and we'll process the deletion manually.
More information
See our full Privacy Policy for how we handle data more broadly.