How do I track my order?

Open the Orders tab from your profile to see every order you've placed, along with its current status.

Each order moves through these stages:

• Placed — the seller has received your order
• Accepted — the seller has confirmed it
• Ready / Out for delivery — depending on whether you chose pickup or delivery
• Completed — you've received your order

You'll get a push notification each time your order's status changes. If a delivery partner is assigned, you can track them from the order detail screen.

If your order seems stuck for an unusually long time, use Help & Support Tickets from your profile to reach out - include your order number so we can look into it quickly.